Used Car Complaints Rise 8%, Lease a New One Here!
Complaints about used cars bought from independent traders topped the list of complaints received by Consumer Direct.
In 2009 Consumer Direct received 50,790 complaints about used cars bought from independent dealers, up eight per cent on the previous year. Complaints about used cars bought from franchise dealers numbered 14,693 during he year, a 3.6 per cent decrease. The high level of used car complaints was a factor in the OFT’s decision to launch a market study into used car sales in May 2009. The final report is due to be published in Spring this year.
Complaints about car repairs and servicing from independent garages numbered 16,387 in 2009, a 1.3 per cent increase.
Consumer Direct is an OFT-managed telephone and online service providing information on consumer rights and advice on resolving disputes with shops and traders.
In many cases, the help provided by Consumer Direct allows consumers to resolve problems themselves.
The data collected by Consumer Direct is used to help the OFT, local authority Trading Standards Services and other enforcement bodies to build intelligence, determine priorities and focus resources.
Motorhound.co.uk says “Why buy a used car and suffer bad service, depreciation, increased running expenses and higher risk of a breakdown when for a small initial outlay and with low monthly rentals / repayments, we can supply you a new car with virtually no hassle!”
Check our offers or tell us what you want and we’ll find it for you sales@motorhound.co.uk
01202 743097 (O)
07521 129426 (M)
